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We also gave our room steward an extra tip even though he got a share from the larger pool. Honestly, we had more food than we could eat and sometimes left those snacks. Some parents may feel that they don’t need to supervise their children.
Haven Amenities
The Haven Restaurant, available on Breakaway, Breakaway Plus, and Prima class ships, elevates the dining experience with its exclusive menu. Guests can enjoy breakfast, lunch, and dinner in this private venue or opt for butler service in their suites. Unique to The Haven, reservations are never required; guests can walk in at any time to be promptly seated. This restaurant enhances the luxury cruise dining experience with its exceptional service and gourmet menu. While Jewel-class ships don't feature The Haven Restaurant, they offer similar exclusive dining options at other specialty restaurants onboard. Hidden away at the top of the ship is The Haven by Norwegian, home to our most luxurious, well-appointed and spacious accommodations.
Norwegian Cruise Line Haven Amenities
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Guests from The Haven have priority for all specialty restaurants and shows, although you need to book those either online before you board or on the first day. The concierge will also escort you directly via service elevator to the exit on port days. Anyone with a stateroom designated as The Haven can access the Courtyard facilities — restaurant, lounge, sun deck, small pool, and hot tubs — with their key card. We booked a stateroom within the Courtyard for easier access to all the Haven amenities.
Which NCL ships offer The Haven?
The Haven Restaurant is exclusive to Haven guests and serves breakfast, lunch, and dinner. Embarkation Day can be stressful, but not when you are in The Haven. The experience is tailored to be as quick and easy as possible for suite guests. Trained as a psychologist, Irene is a regular contributor to Forbes.com where she writes about food, wine and travel.
As one would expect, the master bathroom in the Deluxe Owner's Suite in The Haven on the Norwegian Escape cruise ship is large and luxurious, with two sinks, lots of marble, and separate tub and shower. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony.
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People say that once you’ve cruised in The Haven, you’ll never want to cruise any other way. Although I wished for a more luxurious stateroom, I appreciated both the excellent service and the restaurant as well as what I perceived as a much quieter cruise. He objected to the noise levels at times and called it a “daycare for kids”— but also loved the restaurant and the drinks we could get in the lounge. We agreed that the service was exemplary, even for a cruise line that had treated us well in the past. Located one deck up from the main Observation Lounge, The Haven Observation Lounge is small and usually quiet, although the seating isn’t as comfortable and as versatile I would have liked. They have a small buffet stocked all day (the main Observation Lounge buffet has specific hours) and an espresso/cappuccino machine.
Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. The Haven Courtyard and Sundeck features a pool, hot tub, and lounge chairs. Additionally, access to The Haven Sundeck is restricted to guests 16 years and older, offering a private space for adult guests onboard. The Haven is an all-suite private enclave, a virtual ship within a ship, located on the upper decks of certain NCL ships. It offers upgraded accommodations, butler and concierge service, and exclusive access to a range of other special amenities and privileges (to be described below).
The Haven - Deluxe Owner's Suite Bedroom
They will do everything they can to make your cruise the most wonderful experience possible. Your butler typically handles any of your requests related to food, reservations, or special pampering. Before your cruise, you may be contacted by the pre-concierge, who will ask you a series of questions designed to tailor your Haven experience to your liking.
Aft-Facing Owner's Suite
This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. Not to mention, there are two hot tubs on the second level and spa amenities. Yes, that’s right, you don’t even have to visit the thermal suite as a private Finnish sauna and cold room are located on the Haven Sundeck. First, guests staying in The Haven on Norwegian Prima have their own exclusive restaurant. The Haven Restaurant serves breakfast, lunch, and dinner, along with afternoon tea.
You get to easily access the private elevator, skip the lines and be personally escorted off the ship. It feels like a final appreciative service for choosing the Norwegian Cruise Line Haven. Then, retire to your suite where the turndown service has prepared your room for a peaceful night’s sleep. This also includes gourmet treats specially delivered to your suite each evening in case you’d like a late-night snack. Once you are back on board, spend the evening relaxing in the private Haven Lounge or Haven Bar. The staff in these locations is attentive, accommodating and might even learn your name – an added touch to this cruise experience.
If you don’t want to go take this option, however, keep in mind that the Haven also has a variety of connecting rooms, although keep in mind that you can’t stick two children in a cabin of their own. The Haven also provides some private and exclusive areas for Haven guests on the ship. You’ve got priority access to the Mandara Spa and if you book a Haven Spa Cabin you even get complimentary access to the thermal spa suite . With the priority embarkation that comes with The Haven, your vacation starts the moment you step on board, long before the ship even leaves port.
And on my last dinner in the restaurant, I asked for one lump crab cake and one lobster tail. Those items incur a surcharge even in the specialty restaurants, but not in The Haven. In the gallery below, you’ll see a sampling of lunch and dinner options. You will be assigned to one concierge, although all will assist you.
Our butler, Melody, checked on us whenever we saw her and made sure we didn’t need anything. One side of the bed (my husband’s) had a US outlet, but my side of the bed had a European one. A stateroom at the Haven level should have had both types of outlets on both sides of the bed. Fortunately, because of my pre-cruise research, I knew to bring an international outlet converter. I also brought a multi-port USB adapter and an outlet extender with six foot cord for the desk/counter top so that we could plug in many devices, including laptops, at once.
“Once you’ve experienced The Haven, there is NO going back.” Those were the words of a friend I was chatting to in the District Brewhouse onboard Norwegian Joy. I was, of course, aware of the NCL Haven but always assumed it was nothing more than a name for yet another cruise line’s private suite area of the ship. Your concierge is there to help you with reservations, problems, priority embarkation and disembarkation, priority tendering, and priority seating at shows.
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